HAP Radiology Billing and Coding Blog

The Importance of Accepting Electronic Payments at Your Radiology Practice

In our article Best Practices in Radiology Patient Billing, we identified a greater focus on practice billing processes as a critical element in improving patients’ satisfaction with the practice, and we encouraged practices to accept electronic payments.  According to the InstaMed Trends in Healthcare Payments Eighth Annual Report 2017 released in May 2018, “Consumer loyalty is increasingly tied to the healthcare payments experience as 65 percent of consumers would consider switching healthcare providers for a better healthcare payments experience.” 

Categories: radiology, radiology reimbursement, patient experience, patient collections, patient billing, medical billing

Using patient education to expedite payments in hospital-based radiology

In today’s healthcare landscape, patients are paying more out-of-pocket for services than ever before. The numbers of people with high deductible health plans and those who are uninsured have risen; often leaving patients with large medical bills and providers struggling to collect the money they are owed.

Categories: radiology, patient collections, patient billing, patient experience

Best Practices in Radiology Patient Billing

 Maximizing the patient experience is no longer limited to the achievement of clinical success. It is a critical component of the new, broader partnership between provider and patient – one that now encompasses conversations regarding not only service quality and cost, but also places a greater focus on practice billing processes in line with the higher demands inherent to the new patient consumerism trend.  

 

Categories: radiology billing, radiology reimbursement, patient collections

Prioritize Patient Billing in Your Radiology Practice

Guest Author | by Elizabeth W. Woodcock, MBA, FACMPE, CPC

Improving patient collections may not be at the top of the to-do list in many radiology practices, but it should be. There’s no non-clinical activity more important to your practice’s future than taking action to get paid for the services you provide.

Categories: radiology billing, guest author, patient billing, patient collections

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