--- title: "ICD-10 Implementation: CMS Reflects on Successes | HAP" description: CMS celebrates the success of the ICD-10 transition in a recent blog post. We want to know what your experience has been like after several months. image: https://info.hapusa.com/hubfs/ICD-10-transition-success.png --- [![hap-logo](https://info.hapusa.com/hs-fs/hubfs/hap-logo.png?width=172&height=60&name=hap-logo.png "hap-logo")](https://hap-staging.xyz/) - [Home](https://www.hapusa.com/) - [About ](https://www.hapusa.com/about-us/) - [Our Team](https://www.hapusa.com/about-us/leadership/) - [Why Choose HAP](https://www.hapusa.com/about-us/revenue-cycle-management/) - [Services ](https://www.hapusa.com/services/) - [Medical Billing ](https://www.hapusa.com/services/medical-billing/) - [Your Partner in Patient Satisfaction](https://www.hapusa.com/services/medical-billing/your-partner-in-patient-satisfaction/) - [Tips to Improve Patient Satisfaction](https://www.hapusa.com/services/medical-billing/tips-to-improve-patient-satisfaction/) - [6 Proactive Medical Billing Tips to Maximize Revenue](https://www.hapusa.com/6-proactive-medical-billing-tips/) - [Medical Coding](https://www.hapusa.com/services/medical-coding/) - [Consulting](https://www.hapusa.com/services/medical-admin-consulting/) - [MIPS Quality Reporting](https://www.hapusa.com/services/mips-quality-reporting/) - [Specialties ](https://www.hapusa.com/clinical-specialties/) - [Radiology](https://www.hapusa.com/clinical-specialties/radiology/) - [Hospital Employed Physicians](https://www.hapusa.com/clinical-specialties/employed-physicians/) - [Physician Practices](https://www.hapusa.com/clinical-specialties/physician-practices/) - [Blog](https://info.hapusa.com/blog-0) - [News](https://www.hapusa.com/about-us/news/) - [Careers](https://www.hapusa.com/careers/) [ Client Sign In ](https://webvpn.hapusa.com/+CSCOE+/logon.html#form_title_text) [ Contact Us ](https://hap-staging.xyz/contact-us/) [ Client Sign In ](https://webvpn.hapusa.com/+CSCOE+/logon.html#form_title_text) [ Contact Us ](https://hap-staging.xyz/contact-us/) ![CMS Reflects on the Successful Implementation of ICD-10](https://info.hapusa.com/hubfs/ICD-10-transition-success.png) # CMS Reflects on the Successful Implementation of ICD-10 - [Home](https://info.hapusa.com/) - [HAP Radiology Billing and Coding Blog](https://info.hapusa.com/blog-0) - CMS Reflects on the Successful Implementation of ICD-10 [ HAP USA ](https://info.hapusa.com/blog-0/author/hap-usa) 03/04/2016 ## CMS Reflects on the Successful Implementation of ICD-10 ![CMS Reflects on the Successful Implementation of ICD-10](https://info.hapusa.com/hubfs/ICD-10-transition-success.png "CMS Reflects on the Successful Implementation of ICD-10") ![ICD-10-transition-success.png](https://info.hapusa.com/hs-fs/hubfs/ICD-10-transition-success.png?width=218&name=ICD-10-transition-success.png "ICD-10-transition-success.png")The Acting Administrator of the Centers for Medicare and Medicaid Services (CMS), Andy Slavitt, recently posted this blog article that describes the successful transition to ICD-10 diagnosis code reporting on October 1, 2015.  In it, Slavitt writes, “For thousands of physicians and other clinicians around the country, the change to ICD-10 was a big undertaking, requiring time, planning and a period of adjustment.  But on October 1, proper execution and good implementation made all the difference.” Slavitt attributes the smooth transition to an extensive planning and coordination effort that included four major elements: - CMS took a “customer focused” approach that addressed the real-world needs of physicians seriously. - Collaboration with associations representing physicians, hospitals and information management professionals helped CMS resolve potential problems before they arose. - An ICD-10 Ombudsman was appointed to assure that CMS was being responsive and accountable to those affected by the transition. Slavitt notes, “In the first month of implementation, we received approximately 1,000 inquiries and responded to 100 percent of them within three business days.” - CMS developed an internal system to monitor the claims process so that they could head off problems before complaints were raised. On this last point, the data released by CMS is impressive. Their system created a scorecard and heat map to track issues as they occurred, and they launched a Coordination Center to handle issues as they arose.  The metrics in the table below show that there was no decrease in the number of claims submitted in the 4th Quarter of 2015 from historical levels, and the number of claims rejected or denied was actually lower than the historical baseline levels.   ![ICD-10-CMS-table.png](https://info.hapusa.com/hs-fs/hubfs/ICD-10-CMS-table.png?width=600&height=202&name=ICD-10-CMS-table.png "ICD-10-CMS-table.png")   CMS has concluded that the implementation of ICD-10 was a non-event, almost like the dreaded Y2K transition from 1999 to 2000. At Healthcare Administrative Partners, we took an active role in helping our many radiology clients and our blog readers get ready for the ICD-10 transition.  Now that we have some data on how the coding transition has shaped up, we will be issuing our own report in the near future.  We’d also like to hear stories from you, our blog readers.  What was your experience like in the ICD-10 transition at your practice, and how is it going now after the first several months of implementation?  Please submit your comments in the area below this article.  Our commitment to helping radiology practices ensure maximum reimbursement will continue as we analyze the data and outline the next steps for practices to take in the coming months.   **Related articles:** [Preparing Your Radiology Practice for the ICD-10 Transition: Other Documentation Considerations](https://info.hapusa.com/blog-0/preparing-your-radiology-practice-for-the-icd-10-transition-other-documentation-considerations)   --- #### Share: - [Follow us on Facebook ](http://www.facebook.com/share.php?u=https://info.hapusa.com/blog-0/cms-reflects-on-the-successful-implementation-of-icd-10) - [Follow us on Twitter ](https://twitter.com/intent/tweet?url=https://info.hapusa.com/blog-0/cms-reflects-on-the-successful-implementation-of-icd-10&text=CMS%20Reflects%20on%20the%20Successful%20Implementation%20of%20ICD-10) - [Follow us on Linkedin ](http://www.linkedin.com/shareArticle?mini=true&url=https://info.hapusa.com/blog-0/cms-reflects-on-the-successful-implementation-of-icd-10) - [Follow us on Mail ](mailto:?subject=CMS%20Reflects%20on%20the%20Successful%20Implementation%20of%20ICD-10%20&%20body=https://info.hapusa.com/blog-0/cms-reflects-on-the-successful-implementation-of-icd-10) - Follow us on Copy Copied to clipboard --- [ #### What Radiology Practices Need to Know About the 2016 OIG Work Plan ##### Previous Post ](https://info.hapusa.com/blog-0/what-radiology-practices-need-to-know-about-the-2016-oig-work-plan) [#### A Program for Successful PQRS Participation for Radiology Practices – Step 7 ##### Next Post ](https://info.hapusa.com/blog-0/a-program-for-successful-pqrs-participation-for-radiology-practices-step-7) ### Leave a Reply --- ## Related Posts [ radiology coding](https://info.hapusa.com/blog-0/topic/radiology-coding), [ icd-10](https://info.hapusa.com/blog-0/topic/icd-10), [ interventional radiology](https://info.hapusa.com/blog-0/topic/interventional-radiology), [ IR coding](https://info.hapusa.com/blog-0/topic/ir-coding), [ CPT codes](https://info.hapusa.com/blog-0/topic/cpt-codes), [ diagnostic radiology](https://info.hapusa.com/blog-0/topic/diagnostic-radiology) [ Erin Stephens ](https://info.hapusa.com/blog-0/author/erin-stephens) 29 January, 2024 #### [Coding Changes That Will Impact Diagnostic & Interventional Radiology Practices in 2024](https://info.hapusa.com/blog-0/coding-changes-that-will-impact-radiology-practices-in-2024) Click here to read our 2025 code changes update article. The annual update to the Current... [Read More](https://info.hapusa.com/blog-0/coding-changes-that-will-impact-radiology-practices-in-2024) [ radiology coding](https://info.hapusa.com/blog-0/topic/radiology-coding), [ icd-10](https://info.hapusa.com/blog-0/topic/icd-10), [ radiology](https://info.hapusa.com/blog-0/topic/radiology) [ Erin Stephens ](https://info.hapusa.com/blog-0/author/erin-stephens) 03 November, 2022 #### [Diagnosis Coding Changes for Radiology are Available Now](https://info.hapusa.com/blog-0/diagnosis-coding-changes-for-radiology-are-available-now) Although we refer to the annual updates to the ICD-10-CM[1] coding system as being for the coming... [Read More](https://info.hapusa.com/blog-0/diagnosis-coding-changes-for-radiology-are-available-now) [ radiology documentation](https://info.hapusa.com/blog-0/topic/radiology-documentation), [ radiology coding](https://info.hapusa.com/blog-0/topic/radiology-coding), [ icd-10](https://info.hapusa.com/blog-0/topic/icd-10), [ CPT codes](https://info.hapusa.com/blog-0/topic/cpt-codes), [ radiology](https://info.hapusa.com/blog-0/topic/radiology) [ Erin Stephens ](https://info.hapusa.com/blog-0/author/erin-stephens) 14 October, 2021 #### [ICD-10 Coding Changes That Will Impact Radiologists In 2022](https://info.hapusa.com/blog-0/icd-10-coding-changes-that-will-impact-radiologists-in-2022) The annual changes to the ICD-10-CM[i] coding system come in two forms. The Coding and Reporting... [Read More](https://info.hapusa.com/blog-0/icd-10-coding-changes-that-will-impact-radiologists-in-2022) ### Healthcare Administrative Partners **Corporate Headquarters** 112 Chesley Drive Media, PA 19063 **Regional Office**210 Commerce Way Suite 100 Portsmouth, NH 03801 **Questions about a bill? Contact us: ** [(845) 470-4650](tel:+18454704650) · [ptinquiry@hapusa.com](mailto:ptinquiry@hapusa.com) ### Quick Links - [Home](https://hap-staging.xyz/) - [About Us](https://hap-staging.xyz/about-us/) - [RCM Services](https://hap-staging.xyz/services/) - [Clinical Specialties](https://hap-staging.xyz/services/clinical-specialties/) - [Blog](https://info.hapusa.com/blog-0) - [News](https://hap-staging.xyz/news/) - [Careers](https://hap-staging.xyz/careers/) - [Contact Us](https://hap-staging.xyz/contact-us/) ### Connect With Us [ Client Login ](https://webvpn.hapusa.com/+CSCOE+/logon.html#form_title_text) © 2026 HAP USA. All Rights Reserved - [Site Credits](https://hap-staging.xyz/site-credits/) - [Sitemap](https://hap-staging.xyz/sitemap/) - [Privacy Policy](https://hap-staging.xyz/privacy-policy/)